Gray's Financial Services
Our Expertise
We assist in ensuring your business is compliant with the National Credit Act, other legislation and credit collections best pracices. Our innovative systems ensure accurately reported feedback is at your fingertips and available, as any of our controllers can can handle your enquiy.
Sometimes debtors abscond. With access to numerous online tracing facilities, we are better able to locate them.
Debtors often will not be able to pay the full amount all at once. We negotiate a payment plan with interest, which ensures the debt is paid timeously. Our system and methods ensure our approach is persistent and accurate.
Compliance
Investigative Skills
Negotiation
We work within legislated guidelines and comply strictly within the boundaries set by the Debt Collectors Act and the National Credit Act. Our pricing is very competitively structured, we derive most of our revenue from the debtor and not the service provider.
We offer impeccable customer service and ensure your arrear debts are collected. All debtor's reports and payments are delivered to the Creditor on a monthly basis.
We are linked to a reputable attorney who assists on a reduced fee basis with the debtors who require further legal action.
Legal
Customer Service
Our Fees
• The collection charges that we are entitled to recover for our own
account, are added on to the amount that is handed over. Our fee
of 25% is then calculated on the total outstanding debt. Should the
debtor refuse to pay costs due to a dispute with the credit provider,
only then will the credit provider be liable for our 25% collection fee.
This very seldom happens therefore 100% recovery on most outstanding
debts. This will automatically show on your monthly creditor
reconciliation.
• Our pricing is very competitively structured, we derive most of our
revenue from the debtor and not the service provider.
• There are no take on or hand over fees, and no write-off fees. I.e. We
only charge fees on amounts collected.
• Should we not have initiated a payment there will be no charge.
Our charge structrure
Download our buisiness portfolio to learn more about GFS